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Functions of Department


Department of Supervision (DoS)
The powers and duties of its Officers and employees
NABARD is entrusted with the responsibility for conduct of statutory inspections of State Cooperative Banks, District Central Cooperative Banks and Regional Rural Banks under the Banking Regulation Act, 1949/(AACS). The regulatory powers continue to be vested with the Reserve Bank of India.
The Department of Supervision functions under the overall supervision and guidance of the Executive Director (Shri S.K.Mitra)  and CGM ( Shri B. B. Mohanty).
The Department has 4 Zones viz., East, West, South and North for attending to the Inspection and supervision related works emanating from various states given below falling under the jurisdiction of each Zone. Zones are under the control of General Managers assisted by the undernoted Deputy General Managers.

East Zone

West Zone

North Zone

South Zone


Shri K C Mohapatra   

Shri A.K. Sharma

Shri N.A.Sarwade





Details of other staff attached to various zones, States covered and the broad functions attended to them are as given below:-

Name of the Zone

Name of staff attached

Broad functions

1. East Zone
States covered

1. Assam
2. Bihar
3. Jharkhand
4. West Bengal
5. Orissa
6. Nagaland
7. Manipur
8. Tripura
9. Sikkim
10. Arunachal Pradesh
11. Andaman & Nicobar
12. Meghalaya
13. Manipur

Shri I.M.Naikwadi,AGM,Shri S.Swaminathan,AGM,Shri P.S.Basu,AGM, Smt. R S Mankame, Manager
1. Smt. R.S.Mankame, Manager
2. Shri I.M.Naikwadi,AGM
3. Shri I.M. Naikwadi,AGM
4. Shri S.Swaminathan,AGM
5. Shri P.S.Basu,AGM
6. Smt. R.S.Mankame,Manager
7. Smt. R.S.Mankame, Manager
8. Smt. R.S.Mankame,Manager
9. Shri S.Swaminathan, AGM

11.Shri S.Swaminathan, AGM
12. Smt.R.S.Mankame,Manager


(i) Receipt, scrutiny of Inspections reports received from Regional Offices attached to the Zone.
(ii) Preparation and issue of Head Office Recommendations to RBI on the basis of Inspection
Reports received from ROs.
(iii) Receipt and scrutiny of monthly returns, D.O. letters received from ROs.
(iv) Scrutiny of exemption applications submitted for Sec.11(1) non-compliant banks and forwarding the same to RBI along with HO recommendation.
(v) Consolidation of frauds, investment review notes received from ROs.
(vii) Attending to complaints/ VIP references/Parliament questions pertaining to banks under the Zone.
(viii) Correspondence, queries received from ROs and furnishing replies thereto.
(ix) Preparation of agenda notes for Board of Supervision meetings.
(x) Scrutiny of status of compliance reports.
(xi) Compilation of data for monthly review of work done by Zone by CGM.
(xii) Other miscellaneous items of work.

2. West Zone

Smt.Rashmi Anand,AGM
Shri D S Shivdas, AGM
Dr. K C Panigrahi ,AGM, 
Shri R.R.Singh,Manager,
Smt.Laurain D’Souza,Asst.Manager


States covered
1. Maharashtra
2. Madhya Pradesh

3. Gujarat
4. Chhattisgarh & Goa

5. Rajasthan


1. Smt.Rashmi Anand,AGM


2 Shri R.R.Singh,Manager


3.Shri S H Kulkarni, AGM   


4.  Smt.Laurain D’Souza, A.M.


5. G.V.S.Reddy,AGM


-same as above-

3. North
States covered

1. Punjab
2. Haryana
3. Jammu & Kashmir
4. Uttar Pradesh
5. Uttrakhand
6. New Delhi

Shri E.David,AGM, Shri C.N.Phadke,AGM,
Shri A.K. Bag,AGM, Shri P.Z.Gavali,Manager

1. Shri A.K.Bag,AGM and Shri C.N.Phadke,AGM
2. Shri C.N.Phadke,AGM
3. Shri E.David AGM
4.Shri A.K.Bag,AGM
5.Shr P.Z. . Gawli, MGR
6. Shri E.David,AGM

- same as above-

4. South Zone
States Covered
1. Andhra Pradesh
2. Karnataka
3. Kerala
4. Tamil Nadu
5. Pondicherry

Shri P.K.Bhattacharya,AGM,
Shri  G.S.Bansode,AGM,
Shri H.K.Katmale,A.M.

1.Shri P.K.Bhattacharya, AGM


2.  Shri H K Katmale, AM

4. Shri G S Bansode, AGM

- same as above-

(ii)_Policy Division

1. Shri M.N. Sahoo, DGM
2. Shri Pillai Santhanam, AGM,
3. Shri C N Prabhudeva, AGM
4. Shri N K Jindal, Manager
5. Smt. Nidhi Sharma, Mgr
6. Smt Usha Iyer , AM











(i) Attending to examination of inspection related/supervisory issues and issue of necessary policy guidelines/circulars to all ROs/Sub Offices of NABARD, supervised entities, etc.
(ii) Conduct of statutory inspections
(iii) Coordination work relating to VIP references/Parliamentary Questions/RBI and Internal Inspection of the Department
(iv)Report on compliance of Cooperative Banks and RRBs  with Section 11,  Section 22(3)(a)(b)of BR Act 1949,  Section 42(6)(a)(i) & (ii) of RBI Act 1934
(v) Furnishing of information to other Departments of NABARD
(vi) Scrutinising and Analysing the OSS returns received from the Supervised Banks, Maintenance of Central Data base for all Supervised Banks, etc.
(vii) Consolidation of investment and fraud reviews to be put up to Board of Supervision and Board of Directors
(viii) Consolidation of RBI Inspection report findings and furnishing compliance report to Secretary's Department

(ix) Scrutiny of  compliance on RBI inspections of ROs, etc.
(x) A committee has been constituted at the Head Office consisting of Senior Officers of DoS to review the ratings  of the bank  given by the primary Inspecting Officer.
The Supervised Banks are rated based on their Performance & Financial parameters (CAMELSC) .
 The rating of the banks after getting approved by  the Rating Committee, is communicated to the supervised banks.  The Banks are advised to treat this information as confidential and use it to improve their performance.



(II)Policy Division










(iii) Board of Supervision Cell










(iv) Centralised Fraud and Monitoring Cell

DoS Re-Engineering Cell -
1. Shri K R Rao, DGM
2. Shri G.V.S Reddy, AGM











1. Shri V I Ganesan, DGM
2. Shri Debjyoti Dey, Manager


  • Shri V.I. Ganesan, DGM
  • Shri P.P.Sakpal, Manager

The Cell has been formed to attend -
(i)Revamping of OSS project
(ii) GTZ-NABARD Rural Finance Programme,
(iii) Collaboration/ Correspondence with Foreign Agencies
(iv) Special Studies,
(v)Workshops & Seminars,
(vi)Innovations in Systems & Procedures,
(vii) Documentation & publications.


(i) Preparation of agenda/review notes for review by BoS, Executive Committee, Managing Committee and the Board of Directors of NABARD and taking follow-up actions on the decisions of these entities, etc.
(ii) Preparation of agenda notes, reviews on status of cooperative credit structures in various States,
(iii) Review of Weak Banks,
(iv) Review of SCB/DCCBs/RRBs of a particular state
(v) All issues pertaining to the Policy & Guidance in respect to supervision of banks.
(vi) Attending to review of Fraud cases involves Rs. 10 Laks and above.
(vii) Preparation of review note on Fraud cases in Banks for BOS.

(vii) Scrutiny of Fraud returns (FMS-I) submitted by banks about the occurrence of fresh Fraud cases and taking follow-up action with banks/ROs. Consolidation of segment wise modus operandi of Fraud cases.

(viii) Attending to KYC nd AML work as per RBI & FIU-India


Administration  Division

1. Shri K T Oommen, DGM
2. Shri N J S Sarwal, AGM

Overall items of administrative work of the Department.

The Organisational chart of the Department of Supervision at HO together with various categories of staff working in the Department are furnished in Annexure I.

Procedure followed in the decision making process, including channels of supervision and accountability
There is a total decentralisation of powers with regard to the functioning of DoS units both in Head Office and Regional Offices. The statutory inspection reports are issued by the respective Regional Offices of NABARD with a copy of RPCD of RBI. Copies of all the inspection reports issued by the Regional Offices are received in the Head Office of DoS and they are put to qualitative scrutiny by the officers in Grades 'B' and 'C" in accordance with the Inspection Guidelines/Manual issued by NABARD and put up to the General Manager through the respective Deputy General Managers of concerned Zones. Thereafter, Head Office Recommendation (HoR) with regard to the grant of licence or otherwise to the supervised entities are sent to the RBI. In case of any difference of opinion on interpretation of guidelines issued, such matters are put up to the Chief General Manager (CGM) / Executive Director for appropriate decisions. Similarly, inspections reports of the supervised entities conducted by the officers of DoS, HO are reviewed by AGMs/DGMs and put up to GM for editing and finalisation. Thereafter, with the approval of CGM, the Recommendatory Notes on these inspections are forwarded to RPCD, RBI for further necessary action.
Feedback on the developments in conduct of inspections, etc., is obtained from the ROs through periodical returns and also a Monthly DO letter.
The Chief General Manager reviews the State-wise working of the respective Zones in a monthly review meeting regularly.
Before recommending any cases to RBI for initiating regulatory action against the recalcitrant  banks, such cases are put up to ED In charge of DoS / Managing Director and the Chairman/Board of Supervision (BoS) depending on the gravity of the seriousness of such cases.
The Board of Directors of NABARD and Board of Supervision review the working of the Department annually and provide necessary policy guidelines with regard to the supervisory role of NABARD from time to time.
With a view to tuning up the supervised entities to the international standards of prudential norms, ''Trigger Points" are prescribed by DoS HO which have bearing on the cooperative banks based on the following parameters:

  1. Level of Non-Performing Assets.
  2. Capital to Risk-weighted Assets Ratio (CRAR).
  3. Erosion in the value of assets/Non-compliance with minimum capital   requirements.
  4. Profitability.
  5. Liquidity
  6. Management & Governance
  7. Systems (Internal Checks and Control)
  8. Compliance to various Acts/ Rules/RBI Directions / NABARD Supervisory Instructions/Inspection Reports / Audit / MOU Obligations
The above parameters are all measurable, monitorable and action is taken in a calibrated manner  if the Bank reaches the trigger point under any of the above mentioned parameter.
 (i) For issue of letters, protocol is followed as under:

  • Letter to Chief Secretary - from MD.
  • Letter to Secretary (Coop) - from ED/CGM, DoS, HO.
  • Letters from RO - from CGM (GM in ROs where Gr.E is in charge).

(ii) While supervisory/regulatory action may be initiated if any of the suggested parameters are triggered on the basis of inspection reports, in the intervening year between two inspections, action may be initiated, in consultation with the DoS, Head Office.
In addition to the above, inspection findings on State level Cooperative banks as well as Status of Cooperative Credit Structure in individual states are submitted for review by the Board of Supervision. Further, all the cases of weak banks are being placed before the Board of Supervision (for SCBs, DCCBs and RRBs) for review and appropriate follow-up action initiated by the Department on the basis of Trigger Point Policy  as per the directions and approval of BoS.

Norms set by it for discharge of its functions and control mechanisms

  • Norms for discharge of functions
    I) Department of Supervision , Head Office calls for inspection budget from its Regional Offices every  year and after scrutiny  approve  the inspection budget before March every year. The guidelines for periodicity of inspections are as under.

All SCBs and SCARDBs to  be inspected annually. As regards DCCBs and RRBs, banks having negative net worth to be inspected annually. DCCBs and RRBs with positive net worth and all Apex Cooperative Marketing / Weavers' etc. Societies to be inspected once in 2 years. DCCBs/ SCBs found to be recomplying with Section 11 (1) as per the last inspection report will also be inspected in the ensuing year.
II) Department of Supervision, Head office will also take up the inspection of a few DCCBs/SCBs/RRBs on a selective basis.
III) For efficient discharge of their functions,  the officers in the Department of Supervision in HO/ROs form teams for conduct of inspection of banks. The following team composition is indicated for inspection of banks:-

Type of bank

Team composition





a) SCB(3-tier)/
SCARDB (other than those in the NER, J&K, Himachal Pradesh and Pondicherry)

PIO - Gr.E or D Associate Officers - 2 (Gr. C/B/A)

Where the business volumes or other problems warrant, an additional Associate Officer may be provided.

b) SCB (2-tier) / DCCBs / SCARDBs ( In the NER, J&K, Himachal Pradesh and Pondicherry)

PIO - Grade C
Associate Officer - 1 (Grade A or B)



Upro 150 branches




RRBs – More than 150 branches and less than 250 branches



RRBs more than 250 branches

AIO -3-4 as per the decision of the O-i-C taking into account the no. of branches.



Type of bank

Period in working days for



Submission of Inspection Report(IR)/ Recommen-
datory Note(RN)

Review, finalisation and issue of IR

SCB (three tier)

18 days

14 days

14 days

SCB (two-tier)/ DCCB/ SCARDB

15 days

14 days

12 days

RRBs Upto 150 Branches
More than 150 and less than 250 branches
More than 250 Branches













Note: The Officer-in-Charge (OIC) may, at his discretion, grant extension/ reduction of time for inspection not exceeding 3 working days in deserving cases, depending upon composition of the team, size of the bank, volume of operations, etc. Two additional days for DCCBs and five additional days for SCB for inspection and drafting are allowed in case of banks functioning under the integrated cooperative credit structure( e.g. banks in Andhra Pradesh).




Type of bank

Minimum number of branches to be inspected

Minimum number of affiliated institutions to be visited

a) SCB

  • 1.     2-3 branches
  • 2.     1-2 ROs / ZO of SCB
  • 1.     1 DCCB
  • 2.     1-2 Societies/ bigger borrowers

b) DCCB / SCB (2-tier)

Five branches

3 PACS and 2 Non-credit Societies

c) RRB Upto 150





More than 150 and less than 250 branches

More than 250 branches

i) Up to  100 Branches - minimum 10 branches
above 100 branches – 10% of the branches
10% of the branches ( Minimum 15 Branches)
Minimum 20 branches and maximum 25 branches

Main Branch to be inspected every time without fail. Area Offices need not be visited as part of branch inspection.



5-8 branches / 5 PCARDBs

a) Societies
The rationale for visit to societies is to enable the Inspecting Officer (IO) to have a feedback primarily on the banks' loan portfolio. The IOs are, therefore, required to visit various types of societies financed by the bank. The number and type of the societies to be selected for visits depends on the loan profile of the bank. It is left to the discretion of IO to decide number or type of the societies, keeping in view broad norms given above. The defective features recorded on the societies visited are suitably incorporated in the Inspection Reports.
b) Branches
With a view to ensuring a reasonable coverage of loan portfolio in respect of SCBs (2-tier)/ DCCBs / RRBs, 50% of the branches selected for visit must include such branches with larger proportion of loans and advances. The remaining branches must be those which had not been inspected during the previous inspection and considered as problematic/ fraud-prone.

The two basic inspection documents to be submitted by the PIO are i) Inspection Report and ii)Recommendatory Note. Apart from these two documents, the PIO has to prepare a "Back to Office Report" indicating major deficiencies which IO feel are of crucial importance for the information of top management of NABARD. An Executive Summary of the Inspection Report has to be  submitted the same along with the above documents. Notes for internal use by NABARD and Note for Departmental Action (in the case of Cooperative banks) / Sponsor bank's action (in the case of RRBs) and other special notes are also required to be submitted by the PIO.
On receipt of inspection reports from the Regional Offices, DOS, HO subjects the reports for qualitative scrutiny and grades the reports by awarding percentage points. After scrutiny, Recommendatory Note is issued to Reserve Bank of India of the concerned Region/State with a copy to RBI Central Office and concerned Regional office of NABARD. The recommendations to RBI are generally made on the licence application submitted in case of unlicensed banks and continuation or otherwise of licence in case of licensed banks and or the need for issue of directions if any. The observations on qualitative scrutiny are communicated to our concerned Regional Offices for future guidance..

I) After issue of inspection report to the SCB/CCB/RRB/SCARDB, the bank should submit compliance report to the concerned Regional Office of NABARD within 45 days from the date of inspection report on Core issues. The CEO of the bank concerned is also called for discussions on the action taken/ to be taken  on the Core issues.
The bank should also submit regular compliance report on the main and total inspection report duly approved by its Board of Directors within 90 days from the date of issue of the inspection report to the concerned NABARD Regional office. The compliance report submitted by banks is scrutinized by NABARD,RO and further compliance on the issues where compliance was not adequate/satisfactory will be called from the bank concerned. The quality of compliance report submitted by banks will be rated by NABARD RO as unsatisfactory, satisfactory, good and very good with rating points and the banks will be advised accordingly. The compliance submitted by banks will also be checked in the next statutory inspection also.
II) DOS also oversees the functioning of its ROs by obtaining monthly /quarterly/half yearly/annual statements covering various aspects of supervision related functions at each Regional Office. It also receives a monthly DO letter addressed to the GM of the concerned  Zone at DoS, HO on the progress in the functioning of Department of Supervision from the Regional unit DoS Incharge.

Rules, Regulations, Guidelines & Manuals Banks supervised by NABARD have to comply with various Regulations/Acts which are intended to ensure effective and smooth operations of different Banks which are to carry on their activities as per norms prescribed in these Regulations/Acts and also as per norms prescribed by Regulatory Authorities as under:-



Name of the Regulation/Act

Final Regulatory Authority


The Banking Regulation Act, 1949.

Reserve Bank of India


The Reserve Bank of India Act,  1934

Reserve Bank of India


The Regional Rural Bank Act, 1974

Reserve Bank of India


The Cooperative Societies Act ,1960
- the Act is laid down by the respective State Govt.

The Registrar of Cooperative Societies of the State.


Bye-Laws of the Cooperative Banks

The Registrar of Cooperative Societies of the State.

Circulars/instructions on Regulatory aspects including guidelines on IRAC / Capital Adequacy norms are issued by RBI.
The Department has three Manuals-
(a) Manual on Internal Checks and Branch Control - This is a publication available to all the Cooperative banks & RRBs for their use. Soft copy available with the Department.
(b) Guidelines on On-site Inspection of SCBs, DCCBs, RRBs & SCARDBs - This is an internal document to help the Inspecting Officers in drafting of the Inspection Reports. It is not available for sale to public. Soft copy available with the Department.
(c) Manual on Inspection of Banks - This is also an internal document for the use of Inspecting Officers in the conduct of inspections. This is not available for sale. Soft copy available with the Department.
Categories of Documents held
Given the nature of activities undertaken by the Department it does not hold /maintain any legal document having contractual obligation. However since the inspection of banks is carried out under Section 35(6) of Banking Regulation Act 1949, following statutory documents are kept in the Department:-
Inspection Report (IR) - This document contains findings on various aspects of the functioning/performance of the bank recorded by the Inspecting Officer (IO) based on his findings during the course of the inspection.
Recommendatory Note (RN) - This document contains a summary of findings of the inspection and compliance by the bank with the various statutory provisions particularly with those relating to minimum capital requirement, maintenance of statutory cash reserve/liquidity ratios and whether the methods of operation of the bank is detrimental to the interests of the depositors etc. Depending upon the level of compliance/non-compliance, recommendation is made by the IO for issue of licence u/s 22 of the BR Act, 1949 or keeping the license application in abeyance or rejecting the license application of the bank by RBI.
Consultation with members of Public in relation to the Policy matters

  • 1. Primary function of the Department is inspection of State Cooperative Banks, District Central Cooperative banks, Regional Rural Banks, SCARDBs with reference to their financial position as on an appointed date, i.e. 31 March. As such, our dealings are not directly with the members of Public.
  • 2. In case any member of Public has any specific complaint / grievances against the banks being inspected by us, he / she can file his/her complaint with NABARD. Such complaints / grievances are looked into during the course of the inspection
  • 3. NABARD receives complaints / grievances regarding functioning of the above mentioned banks. These complaints / grievances are attended during the course of the inspection as also in a regular manner by pursuing the matter with the banks. Based on the reply received from the banks, the complainants are suitably advised.
  • 4. Due to very nature of our inspection related function, consultation with members of Public is not possible.

Information on Boards, councils, committees and other bodies consisting of two or more persons constituted as part or for the purpose of advice and as to whether meeting of those boards, councils, committees and other bodies are open to the public or the minutes of such meetings are accessible to the public

Board of Supervision (BoS)
In exercise of the powers vested by sub-section 3 of Section 13 of the National Bank For Agriculture and Rural Development Act, 1981 (Act 61 of 1981) the Board of Directors of NABARD constituted a Committee to be known as Board of Supervision (for SCBs, DCCBs and RRBs) [BoS] in November 1999 to provide policy guidance and directions on matters relating to supervision of co-operative banks and RRBs.
2. Constitution of the Committee
The Board of Supervision comprises of the following members:


Chairman, NABARD



Managing Director, NABARD



Executive Director in-charge of RPCD, RBI



A Chartered Accountant, preferable Mumbai based to be nominated by the Chairman or in his absence by the MD, NABARD.



An expert in cooperative banking or eminent cooperator not representing any institution, to be nominated by the Chairman  or in his absence by the MD, NABARD.



An experienced commercial banker to be nominated by the Chairman or  in his absence by the MD, NABARD.



Executive Director in-charge of Department of Supervision in NABARD

Member Secretary

Powers and functions of Board of Supervision
Give directions and guidance in respect of policies and on matters relating to Supervision and Inspection.
Review the inspection findings on banks and suggest appropriate measures.
Review the follow-up action taken by the Department of Supervision, NABARD on matters of frauds and Internal Checks and Control.
Identify the emerging issues in functioning of cooperative banks/ RRBs such as NPAs, recovery, investment portfolio, credit monitoring system, management practices, frauds, etc., and suggest necessary follow-up measures.
Suggest appropriate training for Inspection Officers of NABARD to impart necessary skills and knowledge.
Suggest measures for strengthening of DoS.
Suggest suitable amendments to the B.R.Act, 1949 for vesting required powers on NABARD.
Recommend issue of Directions by RBI.
Oversee the quality of inspections carried out and the reports issued.
Reviews the information generated through off-site surveillance and other supplementary vehicles, action taken thereon and give suitable directions.
Deal with any other matter referred to Board of Supervision.
Any other functions to be entrusted by the Board of Directors of NABARD from time to time.

Meetings of Board of Supervision and quorum
The Board ordinarily meets once in a quarter at such places as may be decided by the Chairman or in his absence by the MD, NABARD from time to time. The Member-Secretary convenes the meeting as per the instructions given by the Chairman or in his absence by the MD, NABARD from time to time. Atleast 10 days notice is required to be given to the members to enable them to attend the meeting. The meetings of the Board are presided over by the Chairman, NABARD and in his absence by the MD, NABARD.
Report to the Board of Directors of NABARD
The minutes of the meetings of the Board of Supervision together with the Action Taken Report (ATR)  are submitted to the Board of Directors of NABARD. In addition to the above, Board of Supervision submits to the Board of Directors for their consideration suggestions and recommendations on the strengthening of inspection of RRBs and the cooperative banks in the country and on the various other relevant matters.
The meetings of the Board of Supervision being a committee of the Board of Directors of NABARD, its meetings are not open to the public and the minutes thereof are also not accessible to the public.

Tenure of the Board of Supervision
The Board of Supervision shall function during the pleasure of NABARD.
Details in respect of the information available to or held by it, reduced in an electronic form
Copies of Circulars and Inspection Guidelines, Manuals, etc. are held in electronic form.
Particulars of facilities available to citizens for obtaining information, including the working hours of a library of reading room, if maintained for public use
All the inspection documents are of confidential in nature and the disclosure thereof would harm the competition position of a third party and that the information obtained during the course of statutory inspections are in the capacity of fiduciary relationship. Therefore, these documents are not available for public perusal. However, the Department will be in a position to make available the relevant papers pertaining to any complaint received in the Department for perusal by general public as provided for in the Right to Information Act, 2005.



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